Privacy Policy

1. Introduction

Lemonade Digital Media Technology Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use Sweven Games.

2. Company Information

Company Name: Lemonade Digital Media Technology Private Limited

CIN: U72900DL2021PTC388171

GST No: 07AAECL7835P1ZT

Contact: support@swevenventures.com

3. Information We Collect

3.1 Personal Information

• Name and email address
• Phone number (if provided)
• Payment information (processed securely through third-party payment gateways)
• Gaming platform account information

3.2 Usage Information

• Gaming session data (duration, games played)
• Device information and IP address
• Browser type and operating system
• Performance and diagnostic data

4. How We Use Your Information

• To provide and maintain our cloud gaming services
• To process payments and manage subscriptions
• To communicate with you about your account and services
• To improve our services and user experience
• To comply with legal obligations
• To prevent fraud and ensure platform security

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Payment processors for transaction processing
• Gaming platform providers (Steam, Epic Games, etc.) as necessary
• Service providers who assist in operating our platform
• Law enforcement when required by law

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser.

10. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: support@swevenventures.com